Payments

Our Business Office will be happy to answer any questions you may have regarding payment of your account or any clarity needed regarding the amount on your invoice.

For patients covered by Private Health Insurance, please ensure you have pre authorisation from your health care provider before coming into hospital.

For self-funded patients, you will be required to pay the full cost of your procedure before coming into hospital. This can be paid for by credit or debit card excluding American Express. If paying by personal cheque we will require this 14 days in advance.

If you have not been offered a fixed cost care package by our Business Development department and your charges are estimated, you will be advised the price of each treatment/procedure before it is undertaken in the clinical department. At the end of your visit an invoice will be produced for you to settle your account.

The Business Office opening hours are 08:00am to 18:00pm Monday to Friday.  

Please ring 01274 550600 if you require further assistance.
What makes us unique

Our patients are at the heart of what we do

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    Friendly hospitals

    Our company ethos "People caring for people" means that every single day our teams selflessly put our patients' needs before their own to help deliver quick access to treatment, so you and your family do not have to worry and wait.

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    Consultant led care

    With more than 2500 consultants throughout the UK, you can opt for a specialist in the treatment you require. They will remain dedicated to your care throughout your stay and follow-up consultations.

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    Excellent infection prevention

    Full adherence to all guidance issued from professional organisations including the Government and Public Health England.

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    Patient Support

    We can provide access to a dedicated member of staff to talk through any concerns you may have prior to attending hospital.

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    Free on-site parking

    Our hospitals are ensuring we have as many free car parking spaces available for our patients as possible.

You're in control

Flexible payment options

to suit you

0% Payment Plans

Spread the cost of your treatment with fixed, monthly payments over a time period to suit you.

Find out more

Self-funding Patients

We offer an alternative range of ways to pay, so you can choose which one best suits you and your finances.

Find out more

Private Medical Insurance

Use your private medical insurance to fund your treatment through our simple referral process.

Find out more