Skip to content


Our Business Office will be happy to answer any questions you may have regarding payment of your account or any clarity needed regarding the amount on your invoice.

For patients covered by Private Health Insurance, please ensure you have pre authorisation from your health care provider before coming into hospital.

For self-funded patients, you will be required to pay the full cost of your procedure before coming into hospital. This can be paid for by credit or debit card excluding American Express. If paying by personal cheque we will require this 14 days in advance.

If you have not been offered a fixed cost care package by our Business Development department and your charges are estimated, you will be advised the price of each treatment/procedure before it is undertaken in the clinical department. At the end of your visit an invoice will be produced for you to settle your account.

The Business Office opening hours are 08:00am to 18:00pm Monday to Friday.  

Please ring 01274 550600 if you require further assistance.